Gago Center For Fertility at 2250 Genoa Business Park Drive #110 in Brighton, Michigan

Customer Reviews about Gago Center For Fertility

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  Awful experience each and every visit: - Wait times were excessive every time - some waits were almost 2 hours past our appointment time - The staff never remembered why we were there in the first place or any specifics to our case until we reminded them - Our case was a little unique in that we had already conceived a healthy boy, but i (the husband) underwent significant health changes and we froze some of my sperm to allow for children at a later date; after 2 visits she tried convincing us In Vitro would be the best route...this of course was after we had already expressed concern over costs of everything while battling ongoing cancer treatments costs. - After speaking with different resources it became clear we were being taken advantage of and on the same regiment as someone with fertility problems - we were not given any custom approach or thought whatsoever Dr Gago had a complete lack of concern over our case, and treated us a means to a paycheck and larger sale, not human beings that genuinely wanted to grow their family. We went elsewhere and instantly had phenomenal experience.
  May 21, 2017

  by Mark Howell - FAL
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  I had a terrible experience at the Gago Center. I was recommended by my OB after a miscarriage I suffered in October. I was placed in a room, and asked the same set of questions about myself, by three separate woman, at three times. The first one just listened, the next wrote my answers down, and the third confirmed what the first two had said and typed them into a computer. It seemed redundant and an unnecessary waste of time. Then I sat for 40 minutes and waited in a small room with the door shut. I opened the door after I became warm and uncomfortable and asked the status of Dr. Gago. The woman outside my door seemed bothered and I was told the Dr. was very busy. Shortly after, another woman came in to do my ultra sound. She knew nothing about me. I had to tell her, as I told the first three women, that I had recently inserted an IUD. She never read my chart. When she completed the ultra sound, she left the chair leg rests down and the light off, stating someone would be with me shortly. After another 30 minutes, I got dressed, put the chair leg rests back in place, turned on the light and opened the door. I could see three women, including Dr. Gago, outside the door just chatting away. It was very frustrating. After finally seeing Dr. Gago, and giving blood samples, I ended up waiting quite a while longer, just to be told I would be contacted with my results. The appointment in total took 3 hours and 15 minutes. I waited 5 days and called about my blood results. I left a message and waited, but no call back. I followed up again and talked directly to the front desk. I stated it was my second call for my results. I was told again, someone would call me back. They did not. I contacted my OB, and he ended up calling and pushing for the results. They provided it to him, nearly three weeks after my appointment. Overall, I was very disappointed by the way I was treated at this clinic. When you are dealing with miscarriages and fertility issues, it is already very difficult on all levels. The lack of compassion and organization at this clinic, was very frustrating. I would not recommend this clinic or Dr. Gago, to anyone I know.
  March 23, 2017

  by MA B

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About Gago Center For Fertility in Brighton